CONSULTING SERVICES

Avants Consulting Services are focused on helping clients develop, implement, adopt and refine ITIL based ITSM processes, and integrate process automation tools in a manner that supports, but does not dictate, the business processes of their organization.

We offer all of our services on an individual basis and as components of larger projects based on the needs of the specific client.

Consulting Services

• Executive Awareness Training/Consulting
• Current State Assessment and Gap Analysis
• Management Action Plan Development
• Project Management and Leadership
• Project Communications Plan Development
• Service Catalog Development
• Metrics Identification and Analysis
• Measurement Baselining
• Organizational Governance Consulting
• Process Team Design
• Business Process Analysis/Design/Redesign
• Process Design/Redesign Session Leadership
• Tools Gap/Redundancy Analysis
• Tool Redeployment and Integration
• Project Management Office Consulting
• Organizational Performance Improvement
• Organizational Change Management
• Ongoing Project Leadership
• Project Mentoring

• Service Outsourcing Readiness Assessments

• ISO/IEC 20000 Pre-Audit Consulting
• ISO/IEC 27001 Pre-Audit Consulting