INTERNET RESOURCE LINKS

NABSM® - National Assocation for Business Service Management

COBIT® - Control Objectives for Information and related Technology

ITIL® - IT Infrastructure Library

TOGAF - The Open Group Architecture Framework

ISPI - International Society for Performance Improvement

ITSMF - IT Service Management Forum

itSMF USA - IT Service Management Forum USA

TM Forum - The TeleManagement Forum

DITY Newsletters - Do IT Yourself newsletter archives

ITSM Watch - Insight on IT Service Management

HBS Working Knowledge - Harvard Business School Working Knowledge articles

The McKinsey Quarterly - Business journal of the global management-consulting firm

Better Management - Visionary Perspectives for Management Insight