SERVICES OVERVIEW

With an industry leading team of instructors, consultants, project managers, process analysts, and systems engineers, Avant delivers ITSM Education, Consulting, and Project Staffing solutions that consistently surpass our clients expectations.

Our services are focused on helping clients develop, implement, adopt and refine ITIL based Service Management processes, and integrate process automation tools in a manner that supports, but does not dictate, the business processes of their organization.

All of our services are based on the Open ITSM Solutions Reference Model which promotes ITSM success by documenting the integration points between the frameworks, standards and methodologies and delivering the skills and mentoring services organizations will need to operate as a service provider integrated into the enterprise or mission value chain.

We offer all of our services on an individual basis and as components of larger projects based on the needs of the specific client.